Ascent Sales Training
Working together Drives Results
Ascent Sales and Customer Service Training
Chapter 1 - Introduction
Chapter 2 - Wolf Pack
Chapter 3 - Understanding Alignment
Chapter 4 - Creating a Client Profile
Chapter 5 - Connecting with your Client
Meeting Customer Needs
Sales Ethics and Professionalism
Product and Service Knowledge
Features and benefits
Unique selling propositions
Handling Objections
Buyer Personalities Styles
Selling to different personality types
Active Listening and Communication
Asking better questions
Building Rapport
Establishing trust with customers
Creating a positive first impression
Trial closing techniques
Overcoming objections
Importance of storytelling in sales
Handling Q&A Sessions