Course curriculum

Ascent Sales and Customer Service Training

    1. Chapter 1 - Introduction

    2. Chapter 2 - Wolf Pack

    3. Chapter 3 - Understanding Alignment

    4. Chapter 4 - Creating a Client Profile

    5. Chapter 5 - Connecting with your Client

    6. Meeting Customer Needs

    7. Sales Ethics and Professionalism

    1. Product and Service Knowledge

    2. Features and benefits

    3. Unique selling propositions

    4. Handling Objections

    1. Buyer Personalities Styles

    2. Selling to different personality types

    3. Active Listening and Communication

    4. Asking better questions

    1. Building Rapport

    2. Establishing trust with customers

    3. Creating a positive first impression

    4. Trial closing techniques

    5. Overcoming objections

    1. Importance of storytelling in sales

    2. Handling Q&A Sessions

About this course

  • $695.00
  • 35 lessons
  • 4 hours of video content
  • We deliver certified custom sales training designed to develop customer-focused sales behaviors and positive attitudes creating long-term value-producing partnerships between you and your clients. Ascent Sales Advisors custom sales training is an individual performance accelerator consisting of two days on-site or remote instruction plus individual follow-up sessions for a holistic immersion in best sales practices and maximizing individual performance.

Discover your potential, starting today